"We communicate closely with our partners so that they are aligned with the customer requirements"
Anjani Kommisetti
Country Manager, India & SAARC, Raritan & Servertech, brands of Legrand
“During the pandemic, we realized quickly that we will need to communicate closely with our channel partners to ensure that they are aligned with the customer requirements, behaviour, and evolving IT landscape of India. We've been assisting our partners with business and product enablement with information through EDMs, white papers, or case studies. We have also conducted multiple and varied training sessions to help them understand product sales strategy remotely, and online Proof of Concepts (POCs) for our hardware and software offerings. Out test lab environments at partner locations allows them to demonstrate the look and feel of the product and provide customers remote access to our products and do a POC.
Complementing Digital India
Digital India is all about enabling connectedness and it boils down to IoT. Today, increased bandwidth has allowed us to effectively assist customers with remote management of systems. Enabling sectors with digitized infrastructure is one step closer to Digital India mission. We are working actively to ensure that the government sector continues to offer services to other sectors such as healthcare, education, manufacturing, etc. to support India’s growing digital economy.”
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