We are in the experimentation phase

Jaya Kumar K, Vice President & Managing Director, Sabre Global Capability Center

New products and solutions 

We drive product and solution innovations by making available platforms for hackathons, meetups and idea incubators to inspire innovation. Over the years, our employee resource groups and multiple forums such as BlitzCode (creating production-ready code by solving customer & product challenges), Solve!t (sharing of best engineering practices and implementation approaches), Big Pitch (business ideation and new product possibilities), Tech Meetups (knowledge sharing) and Women in Technology (learning and development for women technologists) have driven this process of innovation for our global teams. 

Impact of disruptive technologies in the future of work

Enabling technologies like collaboration software (Zoom, MS Teams and others) have made “instant colocation” a possibility thus enabling today's hybrid work environment. Team members can be located anywhere around the globe and continue to work and contribute to team projects. However, there are still informal chats, group interactions, etc that speed up processes when the team members are sitting together that still elude the hybrid work environment context. And so, forming new teams in an online world still has to catch up to forming a team in the real world and getting to know team members in a multi-dimensional way.

Adopting working arrangements to flexibly meet business needs

We are in the experimentation phase. For example, in our location where navigating traffic takes away a big chunk of time – working from home/anywhere gives people an hour or two extra to do their work and so a hybrid arrangement works brilliantly. But it certainly looks like offering a hybrid work environment as a context will become one of the cornerstones of any future work arrangement with a strong focus on enabling technologies that make such an arrangement as effective as, if not more than, the pre covid work contexts that existed.