"We are focused on helping customers and partners maintain business continuity, manage cash flow and financial health"

Som Satsangi, Hewlett Packard Enterprise (HPE) India’s MD

“India has come a long way in enabling remote work, thanks to innovation, and much of this is possible today because of the mobile and data revolution of the past decade.

“We are prioritising the things that are within our control protecting our team members and their families, focusing on innovation and efforts to support our customers, and rising to the challenge of supporting the communities where we live and work.

We are focused on helping customers and partners maintain business continuity, manage cash flow and financial health and are deploying solutions to meet immediate challenges and unexpected demand.

Business continuity is a vital focus area for our enterprise customers who cut across several verticals including banking, insurance, telecom, chemicals, oil and gas, state and central governments, and so on. Several of these organisations have mature IT practices.

HPE has robust business continuity plans and with the activation of HPE Crisis Management Team in place we are confident we will mitigate disruptions, meet partner and customer demands, and protect HPE team members. We are working closely with more than 200 suppliers to continue to minimise the impact on partners and customers.

To help manage cash flow and financial health, HPE’s Financial Services arm (which is an IT captive finance company, managing $13 billion in portfolio assets in more than 50 countries) can help. We are also releasing capital from existing infrastructure, providing pre-owned tech equipment to relieve capacity strains or delivery delays.

We recently announced that we would defer or reduce expenses through payment deferral, so customers can delay payments for 90 days. Through the 2020 Payment Relief Program, customers can pay only 1 percent of the total contract value each month for the first eight months, deferring over 90 percent of the cost until 2021. This can help businesses navigate the financial impact of Covid-19 in the short term.”