Walmart Commerce Technologies and Salesforce to offer retailers innovative technologies

Walmart Commerce Technologies and Walmart GoLocal have announced a partnership with Salesforce to provide retailers with access to technologies and solutions that power frictionless local pickup and delivery for shoppers everywhere. Both Walmart Commerce Technologies Store Assist local fulfillment app and Walmart GoLocal local delivery solutions will be available through Salesforce AppExchange to help retailers thrive in today’s hybrid shopping world.

Walmart’s partnership with Salesforce will provide retailers access to the same scalable technologies that Walmart uses. These solutions will enable personalized and easy commerce experiences with real-time order visibility and reliable local pickup and delivery.

The Walmart Commerce Technologies Store Assist app helps retailers leverage their local stores as fulfilment centers. With Store Assist, retailers can optimize in-store fulfilment by increasing picking accuracy, speed and efficiency. The app will provide a seamless handoff experience between employees and customers or third-party delivery drivers. With Walmart GoLocal, retailers of all sizes will have access to white-label, delivery-as-a-service technology to power a frictionless delivery experience for their customers.

“Through this partnership, retailers can leverage the same innovative and scalable technologies that power Walmart’s pickup and delivery experiences,” said Anshu Bhardwaj, Senior Vice President, Technology Strategy and Commercialization, Walmart Global Technology. “The same technology that powers Store Assist has enabled Walmart to fulfill over 830 million* orders across over 4,700 Walmart stores. Together with Salesforce, retailers can scale their business and deliver the personalized, convenient experiences shoppers expect.”

“Shoppers continue to expect brands to deliver highly connected and frictionless experiences across physical and digital touchpoints. In fact, 1 in 5 online orders placed the weekend before Christmas were picked up in store,” said Rob Garf, Vice President and General Manager of Retail, Salesforce. “With the combined power of Walmart and Salesforce, retailers can drive success with best-in-class technology to advance their omnichannel capabilities, drive efficiency, and ensure that every purchase quickly gets into the hands of the shopper – no matter where they are.”

With Walmart and Salesforce, retailers will be able to -

· Enable Buy Online and Pick up In-Store (BOPIS): With Store Assist, built by Walmart Commerce Technologies, retailers can leverage their local stores as fulfillment centers, increase picking efficiency and provide seamless handoff experiences to customers or delivery drivers.

· Manage Local Deliveries: With Walmart GoLocal, retailers can serve their customers with scalable local delivery solutions that offer reliable, same-day delivery under a white-label experience, which allows them to keep the customer experience under their brand.

· Drive Efficiency and Profitability across the Omnichannel Shopping Journey: With Salesforce Commerce Cloud and Order Management, retailers can efficiently manage their customers’ omnichannel shopping experience across one platform while leveraging AI and real-time data to give customers connected, personalized experiences.

Walmart Commerce Technologies and Walmart GoLocal are a part of Walmart’s efforts to bring its leading technology and solutions to other retailers. Learn more about Walmart Commerce Technologies, Walmart GoLocal, and Salesforce Commerce Cloud, Order Management and AppExchange.

Salesforce, Salesforce Commerce Cloud, Order Management and others are among the trademarks of Salesforce, Inc.