Vodafone India rolls out Aadhar based e-KYC solution for Jharkhand

Vodafone India, one of India’s leading telecommunications service providers has successfully rolled out Aadhar based e-KYC solution for instant SIM activation for customers in Jharkhand. 

As part of this digital development, customers walking in for a new connection at Vodafone stores across the state can walk out talking in just a few minutes. 

Vodafone India had partnered with the Department of Telecom (DoT), government of India to pilot the Aadhar based e-KYC solution and tested it successfully in two circles.

Rajshekhar Metgud, business head, Bihar and Jharkhand, Vodafone India said, "The use of Aadhar based e-KYC will drastically cut down on delays in activating new connections because of infrastructure challenges like power cuts, transporting volumes of paper, lack of photocopying and photography facilities. It will also strengthen the verification process as there will be no room for any manual error. We have seen lakhs of activations through EKYC route in one month of its launch.”

Under this solution, subscribers walking into Vodafone Stores, Mini Stores, ADVMS and select multi brand outlets (MBOs) across Bihar and Jharkhand need to submit their Aadhar card number followed by biometrics (fingerprints) verification. This will be enough to confirm the requisite Know Your Customer (KYC) norms for activation of both new pre-paid and post-paid connections. Vodafone has also developed a special app that allows retailers to activate SIM cards for customers using e-KYC. 

"The advantage of the e-KYC solution is manifold - it eliminates the need for paper-based documentation thereby benefiting the environment. The process also ensures better confidentiality and privacy of customer information and radically reduces the waiting time for a new connection," Rajshekhar added. 

Vodafone has rolled out this digital initiative from 10,000+ Vodafone branded stores, mini stores, and Multi Brand Outlets across Bihar and Jharkhand circle.

Ministry of Electronics and IT under the leadership of Shri Ravi Shankar Prasad, Hon'ble Minister of Electronics and IT and Law & Justice, Govt of India.