VIBS always wanted to be known as customers’ preferred technology services partner

Vibhore Shrivastava, Managing Director, VIBS Infosol

Core competencies

We are majorly known for our expertise in the Network & security domain. As an organisation, VIBS has always kept customer satisfaction (C-SAT) at its most important priority.

We are actively engaged with strong customer base and having enhanced league of technical engineers for Info-Security & Network technologies which includes Perimeter Security, Endpoint protection suite, Data Security Solutions, Remote Access Security Solution, Web proxy Solution, Firewall analyser, SIEM, DNS Security, LAN & WAN network design & implementation (Turnkey projects), ADC, ZTNA, Network Access Control (NAC), SDWAN Solutions, Bandwidth management etc.

Challenges in getting new and innovative enterprise applications

VIBS is among one of the most innovative partners who always bring new and innovative technologies to the market. Customers always appreciate and expect a better approach towards their pain area. We believe major challenges faced by us are; firstly, bringing the right audience to accept niche technologies; secondly, OEM / vendor Regional presence with support capabilities and case studies from relevant verticals (if any).

Digital technologies are rewriting the business landscape

Nowadays, if you want to be active, you have to be digitally present. Your strong presence would define how better you are reaching your potential customer. Post pandemic, everyone understood, you can’t reach your customer so easily and have to go through a long list of challenges. However, to continue to survive and grow, reaching customers digitally is the only way left. Initiating calls and connecting through virtual conferencing makes things achievable. We believe if you are properly visible then only you are accurately saleable.

Success mantra on delivering on a digital future

At the outset, we always wanted to be known as customers’ preferred technology services partner. With this aim in mind, we have always been investing in enhancing our engineers’ knowledge and improving skills sets within the organization. Moreover, we have created a robust IT environment and keep on evolving new technology alignments, which is valued by our customers.

We are utilising this period to refresh organisational processes in terms of creating robust customer support mechanisms and focusing on employees’ learning curve, so that they are well-prepared to address all challenges that might come up in the future.