To facilitate customers for greater control over their systems, Matrix enhances output by manifolds

Being a Security and Telecom solutions leader, Matrix is an innovative, technology driven and customer focused organization. The company is committed to keeping pace with the revolutions in the Security and Telecom industries. Recently keeping in mind, the SOHO (Small Office Home Office) industry Matrix presents ETERNITY NENXIP50 - The Complete IP PBX Solution for a minimal enterprise. In a chat with VARIndia, Ganesh Jivani, Managing Director, Matrix Comsec shares his view points about the present security trends in India, their latest security technologies and products, coping up with the new normal etc.

Present security trends
According to Ganesh, safety and security are the primary concerns of every enterprise or business. With emerging technologies, security threats are poised to increase and become even more rampant. Today, security has become even more critical because people are staying at home and cannot physically visit their workplace or office.

As the new-generation and security solutions and equipment have foreseen an increasing demand during the lockdown, particularly due to the current situation. The integration of remote administration, monitoring, notifications, and real-time alerts where enterprises can keep a check has made things easier to some extent.

He continues, “Any organization will be in search of IP Cameras that provide glitch-free performance is the need of the hour. Safety is vital and surveillance technology required to achieve this is becoming increasingly challenging and complex. Smart enterprises, today, do not require obsolete, analog surveillance systems but new, dynamic automated approaches that provide strong safety and high business value from day one. Whether you manage 100+ locations or one, today, an effective Centralized IP Video Surveillance system should be able to capture and document security events from endless locations.”

Leveraging the latest security technologies
Ganesh feels designing a video surveillance solution for a large and multi-location organization is a different ball game altogether when compared that to simplistic video surveillance for any small organization. On one hand, large organizations demand robust security, centralized visibility, complete control, quick response, real-time triggers and intelligent analytics. On the other hand, enterprise size, structure, diversity, hierarchy and legal compliance pose formidable challenges in meeting these expectations.
“To address such complex and diverse needs of large organizations, Matrix offers an enterprise-grade Video Surveillance solution that aims to provide world-class surveillance solutions addressing the security concerns of small, medium and large enterprises. Matrix brings centralized security with IP Video Surveillance solutions that can manage multiple devices located at multiple locations. Moreover, these solutions can be integrated with Intelligent Video Analytics, Access Control, and Fire and Intrusion alarm functionalities as well. This facilitates our customers to gain greater control over their systems, thus enhancing output by manifolds.”, explains Ganesh.

The new normal and Matrix
Speaking about the pandemic and the starting of the new normal, Ganesh points out, “For the wellbeing and safety of our employees, we have kept sanitizers at the entrances. Our Palm Vein Recognition system (Access Control and Time-Attendance) had a hand guide that has been removed for safety purposes and contactless biometrics have taken over the entire organization.

Last year managed to keep us all on our toes, to revisit our norms. Then again, every crisis is an opportunity in disguise. With the work culture undergoing a drastic rift, organizations are still struggling to cope with the processes.
The basic necessities now have been zeroed down to – a laptop with a stable internet connection. This evolution is setting the need for new work practices – including the upgradation of the conventional attendance and work allocation systems, which happens to secure a place in the list.

We have taken some dire measures in order to weigh the outcome of Managers have eventually learned to measure outcome (productivity) subjectively. Next, we also count on developing the capability to respond to such a crisis in future and learn to minimize the impact of such disruptions on our customers and our business.”

He also points out; sales and marketing opportunities are booming with innovative methods and tools. Reskilling the people to continue driving business without relying on physical, face-to-face meetings and presentations is a practice that we follow.
Ganesh comments, “Moreover, we have effectively used our mobile application, COSEC APTA; it enables employees to mark their attendance via Bluetooth and QR code. Also, the attendance can be marked through APTA via location and face recognition features. We have asked our employees about their recent travel and have encouraged them to opt for paid leaves for overall safety. Also, we have instructed and educated our employees to maintain a hygienic environment at the premises as well as at their homes.” 

At last

Talking about the current situation, Ganesh says, “Office communications are restricted to minimal. In this era, where manual communication is almost nullified, it could be cumbersome to manually switch between such tools and networks. Particularly, while maintaining methods to keep the costs low and reliable. The Small Office and Home Offices are one of the most affected when it comes to sustenance. In terms of keeping up with these technological advancements, such enterprises are built on the basis of strong communication.”