“The future of work will be dependent on seamless human-machine collaborations”

Gurpreet Singh
MD, Arrow PC Network

Remote work – Key trends & challenges

Monitoring employees and ensuring productivity is one of the biggest challenges that organizations are facing with regards to remote work. Even before the pandemic, businesses had been grappling with this challenge and had been increasingly implementing non-traditional employee monitoring tools. This trend will be accelerated by monitoring of remote workers and the collection of employee health and safety of data. Companies will start using various methods such as virtual clocking in and out, tracking work computer usage, and monitoring employee emails or internal communications/chat. In addition tracking employee engagement and well-being will also be essential and allow companies to understand the employee experience.

Delivering paperless systems and enhancing end-user experience

It is easy to say why transitioning to paperless systems is beneficial for companies. However, ensuring that this transition is seamless and boosts productivity is not as straightforward. In order to make a successful transition to paperless systems it is essential that your company identifies and implements the right tools and processes. Another challenge that arises is ensuring that all employees understand the new systems and adhere to them. Therefore it is essential that companies communicate the changes in an effective manner and ensure employees receive the required training.

Strategies for business profitability

In order to be truly engaged, employees need to establish a sense of belonging to your organization. Establishing a code of values and striving to uphold them is an essential component in helping them achieve this. By having a set of values at the heart of your company culture you will be able to create a cohesive positive work culture and encourage employees to form an emotional connection to your organization.

Future of work and workforce

Although the jobs of the future will be more date-driven and machine-powered than in the past, they will still require human skills in areas such as interpretation, design, communication and problem-solving. The future of work will be dependent on seamless human-machine collaborations shifting our understanding of work from task completion to managing human relationships and solving problems. To ensure all of this happens successfully, we will have to develop the training our workforce needs to take on these new roles and assignments and to change the way we conceive of work.  Organizations will have to guide their workforce through this transforming landscape and provide resources that allow employees to obtain skills that help them ensure a long and successful career.