Telenor India selects Teradata's platform to enhance user experience

Telenor’s immediate requirements were to be able to manage its increasing data traffic and at the same time deliver a seamless financial reporting structure. In order to meet the challenges of an ever-changing digital business environment, Telenor chose to deploy Teradata data warehousing analytics platform.

The new Teradata platform will enable Telenor to create an improved ecosystem that offers a single point of access to near-real-time information. It is already delivering a ten-fold increase in market-norm performance for re-rating bill plans and 99.99 per cent reporting accuracy. This is reducing the turnaround time for financial closing from five to just two days. 

Tanveer Mohammad, chief operating officer, Telenor India said, “With the implementation of the new Teradata solution, Telenor will be able to achieve its ambition of becoming the preferred partner in our customer’s digital lifestyle in India. Additionally, Teradata Active Systems Management offers us real-time data analytics that will allow us to prioritize queries, segment customer needs and load data in a timely manner.” 

“Teradata solutions will help Telenor to focus on their primary goal which is to pay attention to the customer insights that are driving our business today. The idea is to optimize their business offering, reduce costs and inefficiencies along with fraud- whist always keeping the customer’s best interests in mind,” said Sunil Jose, managing director, Teradata India.