TeamViewer strives to have a holistic approach in offering solutions

According to industry veterans, the Covid-19 has made us tech savvy. The businesses have transformed to cope up with the situation, employees have welcomed remote working as the new normal. On this backdrop, VARINDIA has organized a webinar on the topic of transforming business in the time of uncertainty along with TeamViewer and its partners - TechnoBind and Rabita Software. 

TeamViewer has always strived to have a holistic approach in offering solutions which are simple, secure, easy -to-use and cost-effective. 

On how TeamViewer is leveraging its technology, Krunal Patel, Director, TeamViewer, says, “TeamViewer is observing their 15 years of anniversary this year. Since the beginning they had only one mission and vision to connect anything anywhere. For 15 years TeamViewer has evolved as a leading remote connectivity platform not only catering to used-cases of connecting computers or laptops, mobiles but also connecting to augmented reality-based products, virtual world to physical world. TeamViewer has solution plethora of use cases in the industry. We have use cases for manufacturing industry or health-care industry. Teamviewer has always strived to create simple, universal products. Having a network of over 200 countries, the company has brought new products.” 

Teamviewer has always strived to have a holistic approach in offering solutions which are simple, secure, easy -to-use and cost-effective. Krunal explains certain features on their approach towards security and data privacy for partners adopting or selecting a new technology as a solution. He says, “Whether it is your infrastructure network or product security, we bring the highest standards of security in our products. Being a GDPR company made in Germany, it is important for us to comply with the GDPR guidelines and hence on the data privacy front we collect only minimum data required to connect to the other party, and in a very transparent way by design. With the frame transfer patented algorithm, we are actually not transferring any data anywhere so it is a zero knowledge, design, fully encrypted end to end.” 

TechnoBind is TeamViewer’s partner and distributor. It is the first Specialist Distributor in the Indian IT channels space, offering a hybrid distribution model placed synergistically between broad-based and niche distribution, to deliver high business value for its reseller partners. TechnoBind helps partners to implement solutions, which solve specific business pain points arising out of the rapidly changing facets of technology for businesses. The company's sole focus has been on technologies that help the customer handle Data and the associated challenges of Data Treatment. 

TechnoBind helps partners to implement solutions, which solve specific business pain points arising out of the rapidly changing facets of technology for businesses.

Supporting Krunal’s words, Prashanth G J, CEO, TechnoBind, comments, “Technobind’s association with TeamViewer is been close to a year, which is a big endorsement for Technobind’s go-to-market strategy in terms of used case base focus. In last one month we have extraordinary journey, we are growing month-on-month with the support from TeamViewer and all the other partners. Even before the pandemic we have a lot of use cases for the customers and the post-pandemic situation with remote work has become more closely aligned to the customers’ business requirements.” 

From a security point of view, customers get a single tool from TeamViewer with all the features, so they do not have to go to multiple vendors.

Bhargava S.J.P, Co-Founder Partner, Rabita Software also supports Krunal’s words in supporting companies for digital transformation. He points out, “Digital transformation for companies around the globe was not easy. TeamViewer plays such an important role as a simple tool to use for pharma companies. Especially for non-IT companies in manufacturing who are working remotely. TeamViewer has connected them. They can connect from their mobile devices. This is a major transformation which I look at. According to me, people are interested in TeamViewer’s technologies and they are ready to invest in such technologies. Also, from a security point of view, customers can get a single tool with all the features, so they do not have to go to multiple vendors, they can choose a single vendor which can give them all the solutions. TeamViewer is preferable from every aspect if that is security or technology.”