TeamViewer remote connectivity platform enabling millions of users for secure working in India

Krunal Patel, Head of business, India and South Asia - TeamViewer

BRAND PROJECTIONS 2020 

TeamViewer is continually innovating with one mission of connecting anything, anytime, anywhere and anyone. Its solutions are simple, secure and scalable. In the current scenario when companies are exploring solutions for remote working and remote support of employees working from home, TeamViewer with its secure remote connectivity platform enabled various customers in India to support their work from home and remote support requirements.

TRANSFORMING CUSTOMER JOURNEY

With new packaging and solutions suitable for customers to adapt in the current scenario, TeamViewer is moving forward to support its customers more than ever now. It has been a chosen solution in remote support, remote working, and collaboration requirements.

For instance, a large conglomerate selected TeamViewer after a details evaluation for remote working and the latter enabled around 900 users on work from anywhere in less than one week time  with high processor intensive applications like design and engineering

ACTION PLAN – VIDEO CONFERENCING AND IOT 

While Remote support and remote working are primary use cases for TeamViewer application, TeamViewer Blizz and TeamViewer IoT are also new innovative solutions now available in India.

Blizz (from TeamViewer): Blizz is a video conferencing software and collaboration solution developed by TeamViewer. With the aim of boosting productivity and simplifying remote teamwork, Blizz is the perfect tool for any-size team collaboration.

TeamViewer IoT: TeamViewer Internet of Things enables the user to instantly connect, monitor, and operate machines and devices securely from anywhere. By getting full visibility into all IoT devices with real-time status alerts and early insights, one can react quickly to mitigate risks and proactively solve issues, before they impact the business.

SECURITY ROADMAP

Security is one of the most important focus areas for TeamViewer. All TeamViewer versions use full encryption. Encryption is based on 2048bit RSA private/public key exchange and 256 Bit AES session encoding. This uses the same security level as https/SSL and is considered completely safe by today’s standards.

As the private key never leaves the client computer, this procedure ensures that interconnected computers including the TeamViewer routing servers cannot decipher the data stream. Not even TeamViewer, as the operators of the routing servers, can read the encrypted data traffic. 

All TeamViewer servers are housed in state-of-the-art data centers that are compliant with ISO 27001 and leverage multi-redundant carrier connections and redundant power supplies. As an additional security feature, all of its software is signed by VeriSign Code Signing. In this manner, the publisher of the software is always readily identifiable.

TeamViewer is a global organization and it believes that it is important for them that the personal information of its customers and its own people is handled in accordance with GDPR.