TCS partners with WCIRB to launch STAR Operating System

Tata Consultancy Services (TCS) has announced that it has partnered with the Workers Compensation Insurance Rating Bureau of California (WCIRB), using TCS’ innovation, proven delivery and technology expertise to develop and roll out WCIRB’s STAR operating system. This new system will modernize and fundamentally transform the WCIRB’s interactions with insurers and serve as an enabling platform to deliver on its new business strategy.

The significant improvements brought about by the STAR “Phase 1” rollout include capture and auditing of unit statistical reports, along with production, publication and distribution of experience rating worksheets. The second phase includes policy data-management tools that will enable electronic policy data reporting for insurers, and the initial release of Star Online, a new service for carriers to manage USR data submissions, correspondence and more.
 
With this deployment, the WCIRB will begin decommissioning its mainframe system and, in conjunction with the online services provided via STAR Online, will be positioned to provide new operational efficiencies.
 
The STAR project undertaken by the WCIRB is an example of a true transformational programme. The replacement of mainframe systems allows the WCIRB to both streamline many internal processes as well as greatly improve the efficiency of its interactions and communications with its members. We are excited to continue our work with WCIRB as its transformation and innovation partner of choice, said Suresh Muthuswami, President, Insurance and Healthcare at TCS.

This launch culminates a three-year effort to replace WCIRB’s mainframe system. This significant and complex project was delivered on time and on budget.