Tata Teleservices streamlines its SmartOffice Solutions

Tata Teleservices streamlined its SmartOffice solution for small and medium enterprises across the country. It is an advanced single-box technology designed to meet the voice, data, storage and application needs of the enterprises to help them set up branch offices.  SmartOffice is an affordable, reliable, easy to deploy and maintain solution, making it a perfect choice for enterprises. 

The SmartOffice solution help enterprises deal with various technological and devices challenges, committing CAPEX and OPEX, and handling several vendors and partners. It eliminates the need for setting up separate voice and data infrastructure including Basic Rate Interfaces, Primary Rate Interfaces and local PSTN gateways, thereby substantially lowering overall ICT costs. It also provides SMEs with the access of various devices at a single point, such as - IP-PBX, Data Router, Wi-Fi Router, Firewall, VoIP/GSM Gateway and DHCP server. 

The office-in-a-box is a smart solution for any business with Advanced Call Management features that facilitates agents receive customer calls on mobile devices, perform complex tasks for a seamless customer service experience. It offers the IP enabled box with interoperability that provides the state of the art voice communication solution offering Analog and IP interfaces. The SmartOffice solution also comprises of inbuilt Firewall and Access Policies, fulfilling the basic security needs of the enterprises. With this new and flexible offering of CRM management by Tata Teleservices, SMEs can now effectively monitor and manage their customer’s business expectations, implement campaigns and enrich their customer relationships.

To elaborate on the storage and network capabilities of SmartOffice, it offers IP Telephony Features with Pre-activated 20 SIP Trunks, 64 IP Users, 32 analogue extensions, Configured Short Digit Dialling across customer offices, Virtual Private Networking for Secure Data Exchange over Internet Connections and 100GB space per user for document management, pooled storage and secure collaboration. 

Key Features –

·         Integrated solution to manage voice and data networks.

·         Single box for multiple office landlines (SIP Trunk) and Internet Leased Line connectivity.

·         Supports both IP and analogue phones.

·         Certified hardware from leaders in the enterprise business.

·         Being free, there is no CAPEX or OPEX.

·         Best plans for VoIP, ILL and DM.

·         One-stop contact for support on telecom access and hardware troubleshooting.

·         Delivers pre-recorded greetings to customers, advance call capabilities, voice mail, video calling, voice recording, IVR and in-office mobility with Android Softphone Client.

·         Inbuilt Wi-Fi, Firewall, Router and DHCP server.

·         500 GB of Cloud storage.

·         Future-proof solution. Ready-to-integrate SIP-based solutions.

·         Bundled Cloud-based application, including document management system.

·         Plug-and-play box with easy user interface to change configurations anytime. 

The SmartOffice features an easy-to-use simple user interface that lets the enterprises easily configure and enable the services with just a few simple steps. The solution is one of the finest smart office tools which pack all the necessary services in a single innovative box.