Tata Docomo Business Services receives CII Award for Customer Obsession 2016

Tata Docomo Business Services (TDBS) has received the CII Award for Customer Obsession 2016, in the Services segment for Large Business Organization and the Award recognizes businesses that demonstrate the highest level of commitment towards their customers by following a “customer first” approach and continuously promote customer-centric culture across their value chain.

Prateek Pashine, President – Enterprise Business, Tata Docomo Business Services, said, “We are thrilled to receive this award from CII. The award drives us to do more, anticipate our customers’ requirements earlier and better. We believe the journey of excellence is a continuous one and commit ourselves to put in all our energies to simplify customers’ lives, enable them to be more productive, competitive and ‘Do Big’ in their business.”

The Enterprise Business with a 2,000-people-strong team works closely with an extensive network of channel partners panning across geographically dispersed areas to offer the most innovative and cost-effective ICT solutions to customers in over 60 cities across India. The company has set up a robust infrastructure which includes the largest fibre-optic backbone in the country, covering over 1,25,000 km covering major cities in India along with ~14,000 P2P, 60 P2MB and over 70,000 base stations, and is well equipped to serve connectivity needs throughout the length and breadth of the country.