Sunil Jose, Senior Vice President and Country Leader, Salesforce India

Sunil Jose, Senior Vice President and Country Leader, Salesforce India

“Our partners are at the core of what we do and are critical to our customers’ success, and our growth strategy. Together we are enabling companies to innovate faster, make intelligent, data-driven decisions, and operate at scale. Salesforce created the first and biggest “born in the cloud” partner program, which has become a differentiator for Salesforce as customers are using the cloud to digitally transform. The Salesforce Partner Program offers a truly connected ecosystem approach. We have one connected partner ecosystem that collaborates to meet every changing need of our customers. Due to customer expectations, we continue to see a convergence of SIs and ISVs, as SIs invest in their own IP, creating solutions that can plug and play to meet customers’ transformation needs. The ecosystem includes global and regional consulting partners, digital agencies, ISVs, system integrators, and resellers focused on accelerating customer success. 

In India, a significant portion of our new business was generated with our partners. The Salesforce Partner Community is a “one-stop shop” for education, enablement, and engagement. Most recently in India, we strengthened our association with Ingram Micro. Through this alliance, Ingram Micro will expand and foster the use of Salesforce’s market-leading sales, service marketing solutions and platform to businesses of all sizes across India, empowering them to deliver even greater customer success. One of the key values of our partner Ohana or extended family is trust. And this trust is built on transparency in the way we communicate with our partners. The goal of the Salesforce Partner Program is to help partners of all sizes grow and succeed. 

Our partner ecosystem remains one of the most important pillars of our success, and we recognize the value that each of our consulting partners contributes to delivering the best customer experience in the industry. Ultimately we aim to satisfy the demand placed by our customers and ensure that Salesforce is a viable platform for our partners to build a business on.”