Success mantra of the digital era is Sustainability, Innovation, Collaboration!

S Mohini Ratna, Editor, VARINDIA

Digital transformation is the integration of digital technology into all areas of a business that delivers value to customers. With time, this definition is getting broader. Where digital indicates the rapid pace of change due to adoption of technology, transformation indicates the need for an organization to adopt change and innovation and support existing traditional methods.

Transforming the business to the digital world has now become a necessity and is the only best option available for organizations looking at moving ahead. While we are undergoing the transformation journey, the cloud and the network comes in the way.A question that arises is which one do we choose? The answer is both goes hand in hand – one cannot really exist without the other.

Digital transformation spending will grow steadily, as various emerging sectors such a social media, e-commerce, BFSI, hospitality, taxi aggregators, and even large housing societies are collecting and reusing the data without the consent, which is becoming a concern.

Protective measures have to be taken to secure personal data from unapproved access and data corruption throughout the data lifecycle. Today, many corporates have realised the fact and are working strategically in India to drive digital transformation for businesses across sectors by understanding their business needs and optimizing their digital platform strategy.

At the same time, IoT and IIoT security becomes another complex problem, which requires systematic approach for understanding possible threats and corresponding mitigation methods. There are various types of IoT-based attacks and exploits. 

We have entered into various stages of transformation such as Business Process Automation(BPA), Digital Process Automation (DPA) and Robotic Process Automation (RPA), which continues to bring newer demand. Intelligent Process Automation (IPA) is the new trend, applying Artificial Intelligence and related new technologies like Cognitive Automation, Machine Learning and Computer Vision to Robotic Process Automation.

With the global workforce increasingly becoming mobile – with 1.87 billion mobile workers by 2022 -users can now access IQ (Intelligent Quotient) Bot from a mobile device.With this anybody, anywhere one can use it. Advances in AI and cloud technologies are rapidly expanding the market for data capture that brings a $20 billion untapped opportunity.

In the recently held WIITF (Western India Information Technology Fair) event in Mumbai organised by Kalinga Digital Media, it has been observed that the top-performing multinational companies are increasingly now looking to Asia Pacific as a test-bed for innovation in their business models and services before introducing them to other parts of the world. Asia is rated the best at testing on every newer innovations due to higher rates of economic growth and a predominantly young, millennial workforce. The fact is when the economy is growing at 8%, the business is expanding at around 50%.

Lastly, improving customer experience has become a crucial goal – and thus a crucial part of digital transformation.