"Shivaami is the early adopter of cloud technology in the market"

How important is Digital Transformation for your own organization?

The pace at which industries are adopting digital transformation is very rapid. Digital transformation has brought more innovation to our workforce. By going digital we have brought security to our data, increased collaboration on work within organization, decision making process has become quicker. Due to digital transformation, we are able to give better customer satisfaction to our customers.

How have you geared your organization for this transformation? What are the latest technologies that you have adopted in recent times?

We often organize training for all our team members, so that they are updated about the latest trends that are happening.

The latest technology that Shivaami has adopted is the Cloud Business Solution. Shivaami is the early adopter of cloud technology in the market. By adopting the cloud technology we have strengthened cloud security, increased collaboration and communication in our organization.

Mention one technology adopted by your organization that has helped you to offer better service to your customers.

Shivaami has adopted SaaS Cloud with Zoho One system on the cloud. Shivaami has streamlined all its process of acquiring and servicing to our clients. Hence we are able to provide 97% client satisfaction. We provide 24/7 support to our customer, as customer satisfaction is our top most priority.

Please mention the key differentiation factor of your organisation in this crowded market place.

We are a purpose driven company and Top & Premier partner of Google Cloud in India. We have acquired “Specialization in Work Transformation” and Expertise in BFSI, SMB etc. We have 240+ Google Cloud Certification completed by the professional in our organization.

We make sure that our team is updated with the latest changes in technology. We are a customer centric company and Customer satisfaction is our topmost priority.

Punit Thakkar
Director & CEO, Shivaami Cloud Services