SBI chooses Microsoft Office 365 to transform itself into modern workforce

The State Bank of India (SBI) has chosen Office 365, the cloud-powered productivity solution from Microsoft to improve communication and collaboration among its workforce, addressing the banking behemoth’s requirement of transforming it into a modern workplace.
 

This is one of the largest deployments of Office 365 in India, spanning SBI’s countrywide network of 23,423 branches, enabling 263,000 employees and servicing more than 500 million customer accounts.

SBI employees will now experience a modern digital workplace platform that will empower them to collaborate effectively from any device anywhere (Android, iOS, Mac and Windows), provide an integrated experience and reduce complexity. Employees will be able to use familiar and easy-to-use tools naturally in everyday work, while addressing key aspects of data security and sovereignty. Microsoft has also consolidated SBI’s messaging and collaboration server infrastructure in 17 countries, helping it save more than US$200,000 annually.

“We are excited about our partnership with Microsoft. As India’s economy continues to grow, the BFSI sector needs to be well-equipped to address dynamic market pressures and rapidly-evolving industry needs. It has become imperative to transform technologically to sustain a competitive edge. A digital culture shift, designing a modern workplace that harnesses digital intelligence and enabling mobility are key aspects. As the Digital Banker to the nation, Microsoft’s cutting-edge technology is helping us lead this digital transformation by making it part of our DNA,” said Rajnish Kumar, Chairman, State Bank of India.

Expressing his view, Satya Nadella, CEO, Microsoft, stated, “We are thrilled to partner with State Bank of India on their digital transformation as they harness the intelligent cloud and build new digital capability to empower their employees, engage customers in new ways and transform their products and services, while maintaining security, trust and compliance with industry regulations.”

SBI will derive benefits from this digital transformation in three phases, making itself agile by rapidly upgrading to cloud-based technology, focussing on user adoption by identifying use- cases based on work profiles, and transforming business by process alignment with the new tools, all of which together will ultimately enhance, both, branch and customer experience.

Microsoft is committed to fuel the digital transformation of the BFSI sector with the best-in-class cloud services like Office 365, that are not only efficient as a productivity solution but also highly robust, secure and scalable.