Satish Kumar V, CEO, EverestIMS Technologies

"When the Coronavirus hit the globe and India, most companies, communities andnations were totally unprepared for it. There was virtually no precedence for dealingwith such a healthcare disaster on a global scale.At EverestIMS, when word started trickling in about the possible curfew, we had amanagement meeting and discussed best-case and worst-case scenarios. We were firmon one aspect – the safety of our employees and business continuity for the customersthat relied on us. It was guerrilla mode time, and fast. We had to nimbly rejig ourselvesmuch like an army changing battle formation to face a new attack. Since all our work andbusiness run on computers (and servers) we needed to ensure that the managers wereable to transfer certain work files to their systems which they would take home. Wethen had one-on-one meetings with each employee to understand their livingpreferences for the next few weeks and ensured that they were safely and securelyrelocated as per their needs. We also provided them with all the necessary means towork remotely.

At the management level we focussed on project and people management to drivebusiness continuity for our clients. We cater to Telcos,broadband and data clients along with many other related industries that are formingthe Government’s survival backbone against the curfew. They rely on an important triadto work in conjunction – networks, servers and applications. We could not fail at anylevel.We were poised to take an active stance because many of the business issues that theshutdown permeates are something that we mitigate. We have always aimed at IT technology being driven to its maximum potential – this ethos resulted in us being akinto a quick first responder to the crisis – solely because our software helps manageagainst the main IT issues that plague companies when there is no one around to takecare of their IT Infrastructure, Networks, Datacentres, Helpdesk, etc.”