Sanjay Patodia, CEO & Director, Galaxy Office Automation

“Digital Transformation is very important not only for high growth organisations like Galaxy Office Automation but for any organisation looking to survive in the marketplace. Almost all functions in a large number of industries are close to 100% digital. Right from recruiting, purchasing, selling, accounting, compliances etc. are all happening on digital platforms. In fact, “Go Digital or Perish” is a warning that all organisations should seriously heed.

Galaxy is at the forefront of adapting new technologies in-house. It is this experience that helps us take these technologies to our customers. Over the past couple of years, we have adopted Robotic Process Automation based tools and Enterprise Content Management to automate a lot of our internal processes. Employee self-service portals and an HR information app help our employees with all required information at their fingertips all the time. We are also in the process of deploying artificial intelligence (AI) based tools to help our employees become more efficient in their activities.

By implementing Robotic Process Automation tools we are able to reduce the O2I (Order to Invoice) times considerably thereby increasing customer satisfaction.

Galaxy Office Automation is always at the forefront in implementing new technologies in India. We had one of the first large scale enterprise mobility management implementations in India. Similarly, we were the first ones to implement a software defined WAN solution. We have also designed and implemented a large number of complex storage and data centre solutions. Our technical expertise and experience stands out as the key differentiation factor for us in the marketplace.”