Retail, BFSI and Manufacturing enterprises choose Microsoft Dynamics 365

The retail, e-commerce, BFSI and manufacturing sectors in India are choosing Dynamics 365. The  Microsoft.Dynamics 365 was unveiled globally in October this year and is now being delivered as a Software-as-a-Service (SaaS) from local data centers. It is a cloud- based suite of applications that integrate CRM and ERP capabilities to provide the full power of advanced data analytics, machine learning and intelligence to high growth, new-age companies in India.

Peter Gartenberg, General Manager, Enterprise Business, Microsoft India, said, “With Dynamics 365, we now bring the combined power of CRM and ERP on a secure and flexible local cloud platform. Our retail, BFSI and manufacturing customers now don’t need to invest in expensive and time-consuming deployments to start their digital transformation. Backed by decades of research and investment, we have built Dynamics 365 to deliver the most advanced analytics and machine learning intelligence capabilities to our customers in India.”

Currently, organizations from across multiple industry sectors are using Dynamics CRM. These include Max Healthcare, Yes Bank, Reliance Life Insurance Company, SOTC, VLCC, Cloudnine Group of Hospitals, Annik, Mastek and many more. In the retail sector, Microsoft Dynamics is used by 55 Retail and DMS customers serving 74 retail brands, empowering 14,000 outlets, enabling 25,000 users in India.

Businesses that embrace digital transformation generate an average of $100 million (or 8% points) more operating income each year than those who do not. Dynamics 365 offers a cost-effective, agile and easy-to-implement solution that enables personalization and greater productivity, allows real-time innovation, delivers deeper insights, and adapts to business needs.