Ravinder Pal Singh, Chief Information and Innovation Officer - Tata Singapore Airlines

“Our organization has decided that we are continuing to invest in cutting-edge technology, mainly in three areas - AI, Robotics and Data Science - with a significant emphasis on customers. In parallel, we are also using these technologies to enhance our operational efficiency by way of adopting more intelligent, sustainable and cost-effective ways of doing routine jobs, thereby also elevating our workplace.

As a culture, we constantly work towards identifying opportunities to generate value in existing set of systems, business units and contracts. As part of the infrastructure, Vistara cloud is optimized on a regular basis. Every IT Project evaluated and measured in exact numbers of revenue generation, cost reduction (/per flight/per passenger/per employee). We are continuing to invest in cutting-edge technology, mainly in three areas - AI, Robotics and Data Science - with a significant emphasis on customers. Cutting-edge technologies, especially which are in commodity zone, play an important role in defining our digital agenda. As a startup airline and organization, we are laying a strong foundation for our future.

Our digital agenda is based on the foundation of a modern, robust, scalable and an elastic infrastructure. We are currently building a strong layer of core system of records pertaining to airline-commercial, financial, engineering, flight operations and people orientation.”