PSPL upgrading its skills in solutions like Hyper-converged, Cloud, AI, ML & Security services

How important is Digital Transformation for your own organization?

Digital transformation not only helps you to grow your business by better customer experience it also helps in improving employee productivity as well. We do consider digital transformation as platform to enable our customers to scale their business and operations.

We are also undergoing a transformational phase of running our business and our approach in upskilling ourselves.

How have you geared your organization for this transformation? What are the latest technologies that you have adopted in recent times?

Technology is getting renovated in a rapid pace and the business are getting disrupted every day. We at PSSPL (Pentagon System and Services Pvt. Ltd.) believe in the philosophy of acquiring right and newer skills as well as resources in line with our customer obsession approach. Since our inception as a solution provider, we have been adding new technologies in our portfolio. We have been constantly upgrading ourselves and adding newer skills in solutions like hyper converged, cloud, AI, ML and security services to make the business of our customers operate smoothly.

Mention one technology adopted by your organization that has helped you to offer better service to your customers.

Of the many offerings from our portfolio, cloud practice is one with which we support our customers achieve agility and scalability. We are helping enterprises in growing their business with our multi cloud practice where they leverage the newer offerings like AI, ML and DevOps in making their IT more business catalytic and helping in better customer experience.

Please mention the key differentiation factor of your organisation in this crowded market place.

We have always believed in the consultative approach while serving our customers which has led us to the mark that we have made in the SI ecosystem. As we are celebrating our 25th anniversary, it has also given us an experience of working with many customers and vendors though out their transformational journey. Being one of the early adapters of new and key technologies like cloud computing, hyper conversed infrastructure, cybersecurity and many more, we create a and add value to the market and customer needs.

Who are the key vendors you have engaged for Digital Transformation and Business Transformation?

Digital Transformation is not only changing the way organisations used to operate their IT but it also is diving vendors to innovate more, create value and platform for the same.

Every strategic vendor we work with are innovating and renovating themselves to help customers and keep their relevance in the market. We value our partnership with them and feel every one of them is enabling us in our role as digital transformation partner.

Sairaman Mudaliar, Director, Pentagon System and Services