Prashanth G J, CEO , TechnoBind

"As a security solution provider, we see the current scenario as a totally unprecedented one. COVID-19 pandemic has thrown almost everyone into an unprecedented crisis and most of the industries remain shut. Even before the 21-day lockdown began in India, our company had already begun allowing people to work from home to maintain a safe and secure remote working environment. We have been fully functional working from home, to ensure the full customers satisfaction so that they are assured of full support today and in the days to come. Our entire team has been very supportive in addressing the issues coming in from our customers. Most of the software issues are being handled by the technical team.

Marketing is impossible without great content as it helps establish you as a leading voice in the industry, and gives audiences useful, actionable content that they need to solve their problems. We are moving smoothly in the market as of now and the design of a good, secure business operating system cannot be done overnight; it requires creating the baseline and the willingness of the management to follow, and invest in security and digital transformation to ensure business continuity. We have been reaching out to our customers through digital and social media platforms.

Our mantra for survival during this period is “Moving Ahead with the Technology” as the companies who had ignored the adoption of technologies like cloud, collaboration, and taken security lightly with no strong identity management system are facing a roadblock in their business. We hope that enterprises and other SMB will realize and change once this crisis is over.

The industry demand has dropped substantially and has moved on to online channels. I believe each industry regulatory body should have a robust cybersecurity framework to continue business in such a situation once the companies truly adopt these practices. As their support requirements will come down and they can do business whatever may be the situation.”