Prashant Singh, Director IT & CIO -Max Healthcare
“Hospitals in India currently attempt digitization with manual transcription or scanning. Such processes are often resource intensive, expensive and time consuming. BLK Super Speciality Hospital went live with an AI-powered data capture technology that allows clinicians to instantly digitize their case sheets using a digital pen and encoded paper. Smart, contextual triggers based on what the clinician has advised are sent to 7 departments in real-time: Admissions, CT, MRI, Sonography, Follow-Up, Lab and Pharmacy.
The solution proposed was successfully implemented and integrated with the existing HIS. There was zero downtime and training per user on average lasted 15 minutes. Clinician compliance was 100% as users did not need to change their behaviour or alter existing workflows. Specialty-specific and clinician-friendly structured templates have further increased compliance and the volume of data captured, ensuring guidance and consistency in following clinical protocol. Clinicians can now retrieve patient history simply by tapping their pen on paper.”
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