Pentagon successfully adding value to the market & meeting customer's needs  

Sairaman Mudaliar, MD, Pentagon System and Services

 As a leading player  
As Pentagon commenced its operations 27 years ago, we aggressively grew our services on a national and international forefront as a service provider from Mumbai, India. We strongly grew our customers as we embraced a customer-first approach and endeavoured to maintain this approach. Once we adopted it, we paced ourselves to deliver a wide range of IT services with excellence every step of the way. We bring a clear and crisp goal to tailor IT solutions and managing critical business needs. Setting up data centres, operating and maintaining them on-premise to solving any complex setup is what PSSPL specialises in. We go above and beyond to make sure we offer the best of the best. Our design & belief lies in sustaining & nurturing our customer's IT needs with our extensive offerings on infrastructure, network & security.

 Expanding Service Offerings
We aim to expedite and boost digital transformation. Essentially paving the way for the business growth of our customers. It has been achieved by the diverse offerings and expertise supplied on our end for the new and improved cutting-edge technologies. Furthermore, we are aggressively working with our current and potential customers to mould them digitally & contribute towards more elevated operational efficiency. Our goals are set to align with our business vision & accommodate easily to the dynamic market trends. We plan to grow our revenue in both solution & services with a global customer focus through cloud, hybrid offerings, cybersecurity and many more services.

 Available solutions to penetrate
Our conversations with customers are on a multifront aspect that essentially comprises two main operation lines: digitally transforming their IT & second - considering security, authentication of users while obtaining data & application. We are helping our customers with best practices, training & hand-holding in the long run concerning the WFH model. End-point data security is a shared responsibility; both organisations and employees play an equal and vital role. Moreover, our solutions involve securing networks & encryption. 

 Strategic plans in 2021
At Pentagon, we believe in acquiring newer, accurate skills and resources while maintaining our customer obsession approach. We constantly upgrade ourselves in solutions like hyper-converged, cloud, AI, ML, security services to make business operations run smoothly. To adopt and sustain the new WFH and BCP strategy, Pentagon has worked as an MSP. With dedicated cybersecurity practice, we are continuously educating them on threats and vulnerabilities. Assisting them with data protection, security as well as a protected network. Furthermore, we worked and have been working with multiple vendors for our infrastructure practice. 

 Best suited OEM’s Partner programmes
As new technologies unfold and with change comes challenges, these forces of change affect the growth dynamics. New technologies have spearheaded and been the drivers of change. As the profound effects of challenges come forth, we continually create value, become innovative, and devise robust outcomes.