Over 10,000 customers open savings accounts with Airtel Payments Bank
Airtel Bank offers basic banking services to customers by leveraging Airtel’s vast retail network and taking basic banking services to the doorstep of customers via neighbourhood Airtel retailers. In Rajasthan, Airtel Bank has rolled out pilot services across 10,000 Airtel retail outlets, which also act as banking points. Two-thirds of these banking points across Rajasthan are in rural areas. Airtel Bank plans to have a network of 100,000 merchants (shops) across Rajasthan by the end of the year. All these merchants will accept digital payments via Airtel Bank using a mobile phone. Airtel will not charge any processing fee from merchants for this facility.
Airtel Bank’s services can be accessed by Airtel customers on their mobile phones through the Airtel Money app, through USSD by dialling *400#; or via a simple IVR by dialing 400. Both the USSD and IVR options are available in the Hindi and English languages and work on simple feature phones as well. Non-Airtel customers can access Airtel Bank’s services by dialling 8800688006. Customers can also visit any designated Airtel retail outlets to access services (and not just the outlet where they have opened the account).
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