Organizations need to adopt digital led business models to address the evolving needs of the customers and new supply chain models
Ashwin Yardi, CEO, India, Capgemini
"In the Next Normal, organizations will have to adopt digital led business models to address the evolving needs of the customers and new supply chain models. Long-term strategy planning will have to be complemented with agility of execution. Enterprises will need to reimagine their strategy across customer and people and technology will be at the heart of this strategy planning and decision making. The pandemic has cemented technology’s role at the heart of transformation.
Pandemic has brought to forefront new and innovative employee experience with collaborative working styles. The Future of Work will see an enhanced focus on employee wellbeing, employee engagements, more emphasis on training and reskilling in the coming year. In addition to distributed ledger, AI and Cloud, technologies such as 5G, Edge Computing, AR/VR, Nano tech and Quantum computing will see significant adoption in new products and services resulting in new business models.
We will also see an increased and concerted efforts from corporates to integrate their business priorities with sustainability priorities.”
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