Oracle enhance customer experience with New Retail Suite

Consumers are asking for a shopping experience that allows them to purchase where and when they want, using a mix of devices, web sites and stores. Retailers are responding by erasing lines between channels, targeting offers and making inventory readily available at the right time and place. With the introduction of Retail version 14, Oracle Retail is equipped to help retailers offer customers commerce anywhere in a targeted, profitable and efficient manner.

New operational and planning processes in Oracle Retail version 14 allow customers to buy, pick-up or return items via any channel and equips retailers to fulfill demand without channel constraints, using built-in functionality that offers efficiencies and profit gains for retailers.

Oracle Retail version 14 delivers further improvements through packaged integration, a rich set of application programming interfaces and an infrastructure that can accelerate implementation and accommodate modular deployments that work within the constraints of a retailer's evolving mix of systems.

“In the global retail industry we have seen a shift of capital from building and refurbishing stores to digital commerce and creating new and differentiated customer interactions. Retailers are focused on enabling the whole retail enterprise to deliver commerce anywhere,” said Mike Webster, Senior Vice President and General Manager, Oracle Retail.

Additionally, Oracle Retail version 14 is optimized for Oracle’s engineered systems, servers and storage to deliver faster performance, greater efficiency, higher availability, and near-unlimited scalability. Deploying Oracle Retail solutions on Oracle systems will enable customers to lower total cost of ownership, mitigate risk, improve user productivity, and help streamline management, while benefiting from the value of a single point of accountability.