One way to combat attackers is to take a zero-trust approach, a framework founded on the notion “don’t trust anyone.

Present IT Landscape
Digital Transformation has been the buzz for years, but the pace of transformation was slow and plodding. The global pandemic changed that. Three-year plans became three-week plans as companies of all types adjusted rapidly to the changes made in the way we live and work. Retailers had to figure out new ways of serving customers, food delivery services became a must, and millions of workers suddenly found themselves working from home. The IT services sector helps make it all happen.

Business Growth
We do not see the need for IT services to abate over the coming year. All that digital transformation that was accomplished still needs to be supported and iterated upon. And really, in this current climate of global competition, the need for transformation never really ends. Companies must continue to focus on agility, customer centricity, and driving actionable insights to remain successful. Those that do not innovate will have competition that does.

Best Practices
With the cost of data breach averaging 311.4 M INR ($4.24 million), it is imperative organizations do everything they can to keep their data safe. One way to combat attackers is to take a zero-trust approach, a framework founded on the notion “don’t trust anyone.”
The shift to home working has exposed the vulnerability of companies, individuals, and nations to rising levels of cybercrime. Extended Detection and Response (XDR) cyber security technology is coming to the fore. In a zero-trust world, XDR might as well mean “anywhere, everyone and everything detection response”. The point is that every system, every user, every drift “from the normal” in behaviour counts. To keep pace, harnessing automation, AI and machine learning is critical. The actionable threat intelligence provided through XDR capabilities could mean the difference between assured security levels or damaging hacks and data breaches.

Sunil Thakur
Country Director – India, BMC Software