OEMs are playing vital roles in all Solution and Service providers business

John Samuel, Director, TEG GLOBAL INFRASTRUCTURES 

 As a leading player  
It has been quite interesting in dealing with IT services off late in our country as the way digital transformation shifting our culture has never been same as earlier. We have been enhancing our service capabilities in order to cater the ever-rising digital infrastructure demands and the virtual anywhere environments. Diversified geographies where internet connectivity and data services still are concern and there our services with enormous reach could enable organisations, students to meet and learn anytime anywhere securely.

 Expanding Service Offerings
We began within our business, enabling virtual workforce and expanded geographies through Remote support. We have also moved workloads to cloud, adopted newest technologies, support services tools and mechanism to ensure 24/7 support to our critical customers data centres everywhere, also serving our customers through our best cloud service solutions. Moreover, in the current scenario where people are looking for uninterrupted availability of data and application, we stand out in a position to make these critical services available anywhere in the world.   

 Available solutions to penetrate
Offering basket full of collaboration solutions which are the essential need to get people connected on a digital platform- work from Anywhere, Virtual Classrooms, AI-DL/ML and Cybersecurity Research labs available on cloud, all these at the simple package of our Managed Services. Maintaining applications and workloads on various cloud services – Private, Public and Hybrid, maintenance of Data Centres even when in the durations of lockdown, remote and onsite support service ensuring smooth functioning of End User Devices, keeping the Cybersecurity parameters up to date. Making our engineers available round the clock for the critical enterprise supports across the country. 

 Strategic plans in 2021
Increase Cybersecurity solutions which are rigid and strong enough to protect our customers ’s IT Infrastructures, Data loss due to DC-DR synchronise issues, data backup on premises and on cloud. Keeping End users away from cyber-attacks by implementing EPS and network security, strengthening our support system, upskilling our talents, getting aligned with principals those who are pioneering in digital transformation solutions, public, private and Hybrid cloud offerings. 

 Best suited OEM’s Partner programmes
OEMs are playing vital roles in all Solution and Service providers business and strategic growth. OEMs those who are exceedingly strong in technology solutions are taking the front seats when it comes to be BCP. Nutanix, HPE, DellEMC, AWS, Microsoft, VMware, Citrix, Cisco, IBM, Lenovo, NetApp, SOTI, Acronis, Barracuda are the few OEMs running better partner programmes in the backdrop for our organisation’s success.