NIC bridging the digital divide and supporting government in eGovernance

National Informatics Centre (NIC) 

Head of the organization - Dr. Neeta Verma (Director General)   

Website - www.nic.in

For the last four decades, NIC is known for its eGovernance support to the government and bridging the digital divide. It is a part of the Indian Ministry of Electronics and Information Technology's, Department of Electronics & Information Technology and is the premier science and technology organisation of the Government of India in informatics services and information & communication technology (ICT) applications.NIC develops and manages almost all Indian-government websites. Besides NIC has been instrumental in steering applications of ICT at various levels in the Government, which in a way leverages Digital India.

Digital Office, a solution by NIC, has been adopted by 345 organizations which covers around 18 state governments. Another initiative, eCourts, has connected 20,000 courts in India. In line with Digital India 2.0, NIC has come up with a no-code platform – Service Plus, which enables configuration of services and making them live in just two days. Haryana government has adopted this platform and with its help the government has launched 400 services. 

NIC’s Kerala state unit has recently designed and developed an information and management portal for the surveillance, care and support of people who are affected or quarantined by COVID-19. It is serving as a one stop platform for the commoners to seek emergency services and information related to the pandemic. The portal has been implemented in 14 districts of Kerala.