MyOperator integrates its cloud telephony with Salezshark CRM

MyOperator has announced integration of its super-efficient Customer Integration facility with global Cloud-Based CRM provider Salezshark. This thoughtful integration will significantly help its users cut down call handling time, drive operational productivity, maximize customer experience and increase revenues on a number of levels.

Aiming to bridge the gap between making/picking up phone calls to feeding it into the CRM system, MyOperator’s services will allow Salezshark users to increase call volume, gain better visibility into call activities and enhance customer interaction and drive operational productivity.

Ajay Chouhan, Founder, SalezShark added, “We are excited to partner with MyOperator to expand our portfolio of services for customers in India. MyOperator being a bootstrapped is a successful brand today and this amalgamation is a complement to SalezShark in India for offering end-to-end customer experience management tool."

Ankit Jain, CEO & Founder-MyOperator, added, "One of the challenges with CRM systems in India is that once a sale is completed the automation stops. It is imperative to have a platform which helps in sophisticated customer engagement and communication. Customers often want more functionality and for the application to grow with them. We are delighted to partner with SalezShark as this integration allows having a comprehensive customer relationship management. “

With this partnership, MyOperator & SalezShark product offerings will emerge as a single, communication component.