MyGov.in: bridging the gap between government and citizens
Organisations Name : MyGov.in
Head of the Organisation: ABHISHEK SINGH
Designation: CEO
Services Offered: A citizen engagement platform of the Government of India.
With the idea of bringing the government closer to the common man by the use of an online platform, MyGov has been created. The platform creates an interface for healthy exchange of ideas and views involving the common citizen and experts with the ultimate goal to contribute to the social and economic transformation of India. MyGov platform has been more than successful in keeping the citizens engaged on important policy issues and governance, be it Clean Ganga, Girl Child Education, Skill Development and Healthy India to name a few. The platform has been successful in reducing the gap between citizens and the government.
The 'MyGov Corona Helpdesk', a WhatsApp chatbot, was launched by the Indian government during the COVID-19 pandemic. It was aimed to help address queries around the pandemic and now it has crossed the milestone of 30 million users over the last year. The official WhatsApp chatbot by the Ministry of Health and MyGov has processed over 45 million conversations on WhatsApp from users across the country with more than 67 million messages having been sent since its launch.
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