Modern Day Threats Need Advanced Cyber Defence

Krunal Patel, Director and Head of Business, India and South Asia

How is TeamViewer Support complete IT management for Digital leaders in their digital transformation journey ?

TeamViewer, a leading global provider of secure remote connectivity solutions and workplace digitalization technology. TeamViewer offers solution for complete IT management includes monitoring, management , support, protection and back up of IT systems and software. TeamViewer recently partnered with leader in cyber protection Malwarebytes’ world-renowned solutions for advanced endpoint protection, as well as endpoint detection and response (EDR), will be embedded in TeamViewer Remote Management to offer customers cutting-edge cyber resilience and threat defense capabilities.

What are the critical pain points addressed by TeamViewer partnership with Malwarebytes ?

The cloud-managed Malwarebytes products leverage machine-learning to protect endpoints in real-time against known and unknown malware including Zero-Day exploits. Unlike legacy signature-based detection and containment of infections, Malwarebytes anomaly detection stays one step ahead of malicious software by continuously analyzing endpoint activity to proactively identify and aggressively mitigate new forms of cyberthreats. With the growing capabilities of ransomware to spread rapidly in networks leading to potentially severe loss of control and data, Malwarebytes capabilities, such as an instantaneous endpoint isolation and Windows ransomware rollback, are an essential component of full-service EDR solutions for any critical data infrastructure. The Malwarebytes products also provide robust defence against brute-force-attacks targeting Remote Desktop Protocol (RDP) connections, as well as web protections to guard users from malicious software and other cyberthreats while browsing the internet.

How the VARs could leverage this technology collaboration among Teamviewer and Malwarebytes as an opportunity ?

Value added resellers are very important part of our go to market for India, all TeamViewer IT management solution including remote support, work from home, remote access and remote management are available as a part of partner reseller program, we would work with more specialist cyber security partners as well all our existing partners to take this solutions to market. We would need more reach and we are happy to invite more resellers in our partner program to take TeamViewer solutions to their customer. We also have some special invitation packages for new partners.

You launched Augmented reality solutions last year, how is it going ?

We launched TeamViewer frontline AR solution in last quarter of 2020 in India. We already see some early adopters technocrats who have seen benefits by using TeamViewer AR solution in their maintenance and support use case. TeamViewer Frontline is further being evaluated for various other use cases in smart manufacturing and smart logistics management. Medium to large Indian enterprise are ready and are interested to innovate to fight challenging situations and AR is most suitable option.