Microsoft Kaizala empowering more than 1,000 organizations in India

Microsoft has announced that Kaizala is powering over 1,000 organizations in India across government and business institutions, to enhance workplace productivity. Backed by Microsoft’s most-trusted and secure Azure platform – which ensures compliance with an organization’s data-use policies as well as GDPR – Kaizala is a “made-for-India” product. It is bringing mobile-only workers, mainly first line workers, into a digitally integrated modern workplace.

Microsoft Kaizala is now commercially available across 28 markets in Asia, Middle East, Africa and South America. Microsoft also announced that it will be expanding the reach of Kaizala to Office 365 commercial plans worldwide. Developed by the Microsoft Garage team, Microsoft Kaizala allows millions of people to be connected in a group; create hierarchy-based access to a group; and create groups within groups.

Business organizations using this product represent a cross-section of industry sectors, from BFSI to manufacturing to retail, and include YES Bank, UPL, Alembic, Shopper’s Stop and Eureka Forbes. These customers use Microsoft Kaizala to bridge gap between employees, extended workforce and customers; share information among employees; collect data from the field through polls or surveys; track movement of first line workers; and get real-time analytics on integration with Office 365.

Anant Maheshwari, President, Microsoft India, says, “Microsoft Kaizala, with cloud scale and enterprise security, is enabling organizations to achieve more by empowering employees, engaging customers and enhancing workplace productivity. We are delighted with the rapid adoption in just over a year.”

Microsoft Kaizala is now available in 18 languages, including Hindi, Marathi, Tamil, Gujarati and Telugu. Aimed at enhancing workplace productivity, while ensuring a secure platform at the same time, Microsoft has also announced new, unique features in Kaizala, like Me Chat and Persistent Chat alongside other features like video and voice calling and web app.

With Persistent Chat messages are saved over time. Hence, even when a user joins a group at a later stage, he/she will be able to read messages that were exchanged prior to his/her joining the group.

Data backup and export lets users back up messages, attachments and action card data of organization groups and export it for auditing purposes, on demand.

Microsoft Kaizala Web (preview) gives users the ability to use Microsoft Kaizala on their web browser. Microsoft Kaizala Web is simply an extension of a phone.

Users can now make audio and video calls to their Microsoft Kaizala contacts.

Me Chat is a user’s personal space where the user can save notes, messages, photos and more. Users can find their saved items quickly with Search, and can forward them to whoever they want.

Being an open platform, Microsoft Kaizala has developers across markets integrating their solutions to address business needs.