ManageEngine celebrates two decades of Technology Innovation

Celebrating 20 years of ManageEngine, the company has hosted a conference on May 19 at the ITC Gardenia, Bangalore. The company there has announced its plans to grow its Indian workforce by 1,000 employees in 2022, a year that marks two decades of the company’s innovation, growth and success as a trusted global technology provider. Since 2002, the company has served over 2,80,000 organizations in more than 190 countries.

Sridhar Vembu, CEO and Co-Founder of Zoho Corp., said, "We invest heavily in R&D, product design and integration, so that our customers can accelerate their own digital transformation. We invest heavily in support so that our customers have a reliable partner to navigate a fast-changing landscape. We are in IT for the long haul, so customers can trust us to be around.”

Commenting on the expansion plans for ManageEngine in India, which has emerged as one of the top three markets worldwide after the United States and the United Kingdom, Shailesh Davey, Co-Founder & Vice President of Engineering of Zoho Corp., said the company plans to boost its local workforce by 25%."In India, we registered a YoY revenue growth of 63.2% in 2021, while our customer count increased by 26.3%, driven by demand primarily from the BFSI and IT services and solutions sectors. With three key pillars driving growth hybrid work, cloud adoption and the government’s digital push ManageEngine plans to hire around 1,000 employees in the country this year for development, R&D and customer-facing roles," Shailesh noted.

Sharing his experience on completing 20 years of ManageEngine, Rajesh Ganesan, Vice President- Product Management, ManageEngine said, “As we started Zoho we did not have any grand plans, we were just a bunch of curious colleagues. We had reached a pivotal point in the company where we needed to figure out a viable business to move on and that is how ManageEngine has crossed these years. We saw an opportunity in software to manage technology infrastructure which was not popular in those days, very few software existed for such critical and important problems. 20 years ago that was the time when technology was getting into the business; the workforce was running the business typically manually. Technology came in and started to make a big difference in terms of business’ growth. Companies started to use the technologies but we also needed software to manage investments in technology in terms of making sure they get the optimal returns out of their technology investment. We as a company are also very tech-savvy, we also had a good investment in technology but we did not have good software to manage this technology infrastructure. We realized that no elegant software existed, so we started ManageEngine. We just started with one product and no grand plans but now we have more than 60 products. ManageEngine this year is going to add around 1000 people that will be primarily in the roles of customer support or customer service. We are building a lot more Data Centers, and mini data centers. ”

Talking about his organization’s 19-year relationship with ManageEngine, Yatin Kantak, COO, Softcell Technologies said, "Ensuring good-quality products and services for over 20 years can be challenging. But ManageEngine's biggest strength has always been its people. The effort demonstrated by ManageEngine through its sales, leadership and tech teams has been phenomenal. I am very proud to see an Indian technology player achieve success and compete with international players."

While asked about Softcell’s relation with ManageEngine Yatin said, “What we have seen with the customers’ that they have lots of trust in ManageEngine. With ManageEngine, Softcell’s business is also growing. This year we are aiming to double the business and it is growing two to three times now. As we show the value proposition of ManageEngine, then a lot of stickiness gets created with the customers. The dependency of the customers on the internal people reduces. The stickiness is not created by any other product-line. ManageEngine stays with the customers which helps and motivates us. We have heavily invested on the man-power in terms of technical strength also. We have created an enterprise team which can cater to large enterprises. Government is a separate pillar for us and a very large enterprise also.”