Kyndryl Bridge with AI, Data and Deep Industry Expertise offers new way to manage Technology Services

Kyndryl announced that more than 500 global enterprise customers are operational on Kyndryl Bridge, with more than 1,000 customers expected by fiscal year-end. Kyndryl Bridge is an open-integration technology services platform and seamlessly integrates artificial intelligence (AI), operational data and Kyndryl expertise to provide customers with a new way to operate their systems and deliver improved business outcomes.

Kyndryl is integrating AI and machine learning (ML) at scale into mission-critical systems. The Company also leverages its expertise, including intellectual property, patents, skills and deep industry experience, to accelerate the delivery of new innovations and services as customers look to gain value from emerging technologies to transform their operations. 

Kyndryl Bridge is estimated to have already helped enable early adopters to avoid more than $1 billion in annual costs, including: 

$670 million in annualized cost avoidance as a result of preventing thousands of incidents before they occur. 

$370 million in annualized cost avoidance as a result of reducing required maintenance windows. 

“Kyndryl Bridge reinvents the way CXOs manage their increasingly complex technology estates,” said Martin Schroeter, Kyndryl Chairman and Chief Executive Officer. “This differentiated, AI-powered, open-integration services platform accelerates automation, drives efficiencies, and creates a more sustainable operation – helping companies advance their growth objectives and deliver stakeholder value.”  

Integrated Platform Accelerates Digital Transformations 

Kyndryl Bridge was launched in September 2022 as part of Kyndryl’s Advanced Delivery initiative, which is one of its central Three-A’s strategies. The platform was formed from the Company’s decades of expertise managing enterprises’ complex, mission-critical environments, and is an ‘as-a-service’ operating environment that includes a single marketplace, an operational management console and an AI and ML analytics engine. 

Additionally, Kyndryl and its technology alliance partners are collaborating to accelerate and deliver real-time insights and innovation across IT estates. 

Accelerated Expansion of Services 

With nearly 190 digitally enabled services slated to be available on Kyndryl Bridge by the end of the current fiscal year (March 2024), the Company is driving AI innovation and expanding the depth and breadth of services so that customers can realize better business outcomes, such as: 

Achieving AI-Driven Outcomes – A growing number of services that will help unlock greater opportunity for our customers, manage and model data, and deliver industry-specific outcomes – from enabling smart industry 4.0 manufacturing practices and reducing production quality risks to identifying new markets to develop and sell products at scale. 

Becoming More Cyber Resilient and Compliant – New services that will optimize an organization’s security investments – from integrating data to preventing cyber threats, managing security incident workflows, and considering local and global data compliance requirements. 

Meeting Net Zero Goals – The AI-powered sustainability intelligence and carbon footprint calculator will measure real-time energy consumption and emission data to help customers analyze, simulate, forecast and generate actionable recommendations to improve energy efficiency across an entire IT estate.