Kore.ai bags $150 mn in funding, helps companies power business interactions with AI

An enterprise conversational and generative AI platform, Kore.ai has bagged $150 million in funding led by FTV Capital, a sector-focused growth equity investor. NVIDIA participated in the round along with existing investors like Vistara Growth, Sweetwater PE, NextEquity, Nicola and Beedie.

The new funding will accelerate Kore.ai’s market expansion and continuous innovation in AI to deliver tangible business and human value at scale.

Kore.ai provides an enterprise-grade no-code platform to help companies of all sizes power business interactions with AI safely and responsibly while driving significant revenue and cost savings. From conversational virtual assistants to GenAI applications, Kore.ai’s differentiated platform offers purpose-built workflows, highly configurable tools and a flexible, open architecture that are recognized as the leading approach by customers and analysts. This gives teams the ability to craft custom solutions or deploy pre-built, domain-trained virtual assistants across multiple industries such as banking, healthcare and retail and across a variety of functional roles such as IT, HR and others, to accelerate time-to-value.

“We have been working with advanced AI for a decade now – our deep technology expertise and market understanding put us in a prime position to take advantage of the momentum and to do AI right in order to meet growing customer needs,” said Raj Koneru, founder and CEO of Kore.ai. “Sitting above the infrastructure layer and LLM chaos, our open approach grants businesses freedom of choice with built-in guardrails for effective AI implementation. As we look to enhance our Gen AI-powered innovations and drive wider adoption across a variety of market segments, we are pleased to have the backing of FTV Capital, a firm that has significant experience in our space and invaluable connections across the enterprise to augment our exciting growth trajectory.”

“We’ve spent significant time examining the landscape and evaluating advanced-AI platforms, and Kore.ai clearly stood out with its proven enterprise-grade platform capabilities, visionary leadership, strong R&D focus, established global customer base and clear path to profitability,” said Kapil Venkatachalam, partner at FTV Capital. “We’re excited to partner with such an experienced and high-caliber team that consistently delivers world-class innovations, and we look forward to leveraging our deep knowledge and network to catalyze Kore.ai’s success.”

Today, Fortune 2000 companies across a variety of industry verticals leverage Kore.ai to enhance their customer, employee and contact center agent experiences and drive measurable ROI. Customers include leading financial institutions, such as PNC Bank and large global banks, as well as major brands such as AT&T, Cigna, Coca-Cola, Airbus and Roche.