Khatabook rebrands online storefront app amid Legal Tussle with Dukaan

Khatabook has rebranded its online storefront app to ‘MyStore’ app which allows businesses and sellers to list their products on an online web store and thus making it discoverable through social media channels or directly through a URL.

Khatabook had ran into legal trouble with MyDukaan.io, which enables digital storefronts for small merchants through an app called ‘Dukaan’, sent a legal notice to Khatabook’s parent company Kyte Technologies for plagiarising its entire platform and trademark violation for its app ‘Dukaan by Khatabook’.

A Khatabook spokesperson said, “Khatabook team had outsourced the development of the Dukaan application to Growthpond Technology Private Limited & Risemetrics Inc (Rankz.inc), who were already consulting with Khatabook in the capacity of a Digital Marketing Agency. Post-development and on the premise of testing it, the outsourced team published the app on the Playstore, using Khatabook’s proprietary data, in what we see as a clear case of intellectual property theft.”

‘MyStore’ is available in 13 Indian languages, the company claims that the app has been installed by more than 2.5 Mn merchants in the country.

“The launch of ‘MyStore’ builds on our existing offerings and provides a robust tech-driven foundation for a more evolved way of doing business in the digital age. Especially now, small businesses have the tools they need to continue doing business in the new world with pandemic reality. The MyStore app’s adoption is the indication that it is a highly time relevant solution for offline businesses looking to make the digital transition,” said Ravish Naresh, cofounder and CEO of Khatabook.

Launched in 2018, Khatabook claims to have close to 20 Mn registered merchants using its services in nearly 11 languages. Valued at $300 Mn, it has raised $87 Mn across three rounds from marquee investors such as Sequoia Capital’s Surge, partners of DST Global, Falcon Edge Capital, Facebook cofounder Eduardo Saverin’s B Capital Group, Tencent Holdings, Better Capital as well as angel investors such as Cred founder Kunal Shah, Snapdeal co founder Rohit Bansal.