KDK Softwares releases National Toll-Free Helpline for Resolving GST Queries

KDK Softwares has announced the launch of a national toll-free helpline service for resolving GST-related queries. The toll-free helpline will be available in six languages – English, Hindi, Gujarati, Marathi, Kannada and Malayalam. This toll-free (1800 103 9271) helpline service was inaugurated by the Chief Guest, Shri Rajeev Swarup (IAS), Principal Secretary – MSMEs, Government of Rajasthan, and Guest of Honour, Shri Ajitabh Sharma (IAS), Commissioner Industries, Government of Rajasthan.

Government has already announced the GST registration programme and under this GST regime, states like Gujarat (78.36%), Madhya Pradesh (76.87%), Chhattisgarh (74.49%), Rajasthan (67.13%), West Bengal (60.58%), Chandigarh (53.13%) and Jharkhand (56.29%) have observed a huge response on VAT to GST transition. On the other side, states like Assam, Arunachal Pradesh, Uttar Pradesh, Delhi, Uttarakhand, Himachal Pradesh, Maharashtra and Bihar have observed poor to average response. States like Kerala, Tamil Nadu, Karnataka, Telangana and Andhra Pradesh have started the registration programme from 1st of January, 2017 and will be ending it on 15th of January, 2017. (Source:https://www.gst.gov.in/enrolplan) Once the first round of registration of GST is over, the Government will launch the second round of registration from March 2017.

Shri Rajeev Swarup (IAS), Principal Secretary – MSMEs, Government of Rajasthan, said, “As the GST will be rolled out soon, small industries will be looking for helping hands on transition from multiple taxes and filing of returns with separate departments (VAT) to one tax (GST). Unlike the existing return processes, the GST requires to be filed every month by the businessmen, which will make it easier once the ‘hands-on’ processes are set. Toll-Free helpline is a great initiative by a Jaipur-based tech company and business fraternity should utilize this one-stop GST helpline to resolve their queries.”

Mohit Bhambani, CEO of KDK Softwares, said, “KDK Softwares’ toll-free helpline will create an ecosystem within the business fraternity for resolving queries on GST. We had run this toll-free service for 5 days on a trial basis and responded to 1,800+ queries of a limited group, mostly CAs. About 34% of query callers were consulted on complete GST enrollment process. We have created a built-in capacity of handling 1,500 calls in a day. We are also offering this service in six major languages – English, Hindi, Gujarati, Marathi, Malayalam and Kannada with a plan of adding more regional languages in the coming few months.”

While all the existing taxpayers registered under VAT, Service Tax and Excise are required to furnish details at GST Common portal for the purpose of migrating themselves into the GST regime, the clerical and technical burden is going to mount on tax  consultants and professionals. The transition period will have existing tax return processes running parallel to the GST regime, the MSMEs and small dealers / business owners will have confusions and queries on conversion of the multiplicity of taxes to the simplicity of taxes, GST. KDK Softwares’ one-of-its-kind initiatives will help with this toll-free helpline by consulting on GST taxation queries and issues.

For the purpose of creating bridge between MSMEs and Governments, it is essential to have volunteers like KDK Softwares, who help in smooth implementation of GST. KDK Softwares has a strong professional team who has expertise on taxation domain. Over 50 highly trained professionals include CAs, CSs, Law Experts, Software Engineers and domain experts who are always available to serve the MSMEs.