Kamal Sharma, CIO, Jay Kuling Group.
“In my current sector, RPA is a powerful subject of powering operational efficiency, accuracy, capability, capacity and cost reduction. It already has been considered as a revolutionary technology in the automation industry and this market is predicted to be over 1 billion USD by Gartner in 2021. Adaption of bots is paving the glorifying way towards intelligent automation and it is opening up newer yet innovative capabilities for organizations. I would also like to emphasize that RPA implementation is a complex change, it requires a systematic and well-thought strategy for successful implementations. In my experience what has given us success in implementation is Making RPA part of your overall strategy of digitization, Strong project management, Deeper and from scratch business and technology team's involvement and strong focus on design and change journey,” reveals Kamal Sharma, CIO, Jay Kuling Group.
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