Jewelex partners with Infor to accelerates business transformation

Infor has announced that Jewelex India has procured Infor EPAK and Infor CRM to accelerate Jewelex’s growth strategy by enhancing efficiency and visibility of business processes and automation. The jewellery manufacturer will soon be deploying these solutions across its offices in the USA, Australia, Dubai and India.

EPAK is Infor’s proven solution that can meet Jewelex’s specific deployment requirements across the entire lifecycle of software systems. It is a content development platform, to help create LN-specific business process documentation, training material and publish training content to all users. With tools for instructor-led and web-based training, the solution enables simulations, training and process documentation, test scripts job aids, etc to support Jewelex in business process modelling, user acceptance testing and upgrades, as well as improved application coaching.

Additionally, Infor CRM would help Jewelex gain better control and automation of global sales processes. It is a huge step towards creation of a structured and disciplined global unified sales organization with top management visibility and control on key business opportunities.

“Owing to the business benefits that we experienced with Infor, we were confident about going ahead with an LN upgrade and a combination of EPAK and CRM to suit the specific needs of our organization. As a jewellery manufacturing company with global presence and the need to maintain high-quality standards, we are eager to digitally transform so we can enhance performance and stay ahead of growing competition by enabling a more productive, successful workforce, while reducing costs,” Bobby Kothari, CEO (Jewellery), Jewelex.

“In our experience, we find that one of the key concerns for enterprises on their digital transformation journey is bringing employees up to speed quickly on new software. It is in this context that Infor EPAK plays a crucial role by being an easy-to-use software tool that can accelerate critical tasks. We are certain that this combination of Infor Solutions will contribute significantly to drive Jewelex forward and ahead of its competitors in the industry,” said Ashish Dass, Vice-President & Managing Director, South Asian Subcontinent, Infor.