JDA and HCL Technologies join hands for JDA Commerce, SofTechnics, and PRM Solutions

HCL Technologies and JDA Software have entered into collaboration to extend the value of JDA Commerce, SofTechnics, and Pricing and Revenue Management solutions through modernizing the solutions’ architecture and shifting to a SaaS model. Under the terms of the partnership, HCL Technologies will join forces with JDA on development, product support, and go-to-market (GTM) initiatives for JDA’s Commerce, SofTechnics, and Pricing and Revenue Management solutions.

This alliance will leverage the collective forces of both companies to increase services capabilities for these solutions, enable new and enhanced product innovations, and allow expansion into new markets also leveraging other portfolio products. The alliance also aims to ensure best-in-class customer experience and support. Existing JDA customers of these solutions will continue to engage with JDA as their primary partner but will be further complemented by HCL services and resources.

“We continue to look for ways to extend the value of our customers’ JDA investments, and this partnership is an example of pairing continued innovation with a best-of-breed services provider like HCL to achieve that goal,” said Salil Joshi, Executive Vice-President, Cloud and Customer Success, JDA. “HCL Technologies has a proven track record in global service development and delivery, which will be a tremendous asset to JDA. With this partnership, JDA gains access to the breadth of HCL’s market coverage and depth of experienced domain experts with a strong transformation record enabling both companies to enhance the product offerings with new features and functionality for new and existing customers.”