Jabra and Unify Square to offer UC Device Management Solution

Jabra and Unify Square have announced that the two companies have entered into a global strategic partnership to enhance UC device management. Together, these companies will integrate Jabra’s headsets with Unify Square’s performance and operations management software solution (PowerSuite) to help deliver increased total cost of savings for UC platforms.

The increasing numbers and diversity of UC endpoint devices within an enterprise environment pose significant challenges to the success of UC systems. A robust UC platform like Skype for Business or Teams may be perfectly deployed, but if even a single UC headset is not correctly tuned, call quality for large numbers of end-users can be disrupted. The average employee uses 2.3 devices daily for work purposes and nearly a quarter of all employees use more than six devices. With each device type requiring nuanced integrations with the UC platform and custom configuration, IT teams must look to employ a comprehensive device management solution to help pinpoint and resolve various call quality issues related to various devices at scale.

“Device management is imperative for helping end-users grow value out of their device investment,” said Bjoern Ekner, Senior Director for Enterprise Solutions, Jabra. “As UC devices in the enterprise continue to proliferate, we’re excited about our partnership with Unify Square; a global joining of forces which will help our customers increase the value of their device investment through unparalleled management.”

Unify Square’s PowerSuite device management solution will now offer Jabra headset support, including such key feature areas as device troubleshooting and device inventory reporting. In parallel with the announcement, for qualified customers in participating countries, Jabra and Unify Square are also offering a free limited-time Intelligent Device Management Trial Package (valid only until June 30, 2018) which includes Jabra headsets and a PowerSuite proof-of-concept experience.

“Until now, device management for UC has been isolated and difficult to manage across different devices, as most vendors only offer management for their own devices,” said Scott Gode, Chief Product Marketing Officer for Unify Square. “Our device management solution already offers significant value for IP phones and now, starting with Jabra’s UC headsets, Unify Square’s PowerSuite offering will provide a single pane of glass for all IP phones and UC headsets, delivering cost reducing value and streamlining device management. We’re honoured to partner with Jabra and look forward to leading the unified communications and collaboration industry together.”