Chandrashekar B, Chief Business Officer, Futurenet Technologies (India)
“With the advent of emerging technologies like Generative AI, it has a potential to disrupt wide range of industries by enabling new forms of creativity and innovation. We at Futurenet see this as an opportunity to innovate our services offering using Generative AI and Bots to our customers, thereby enhancing user experience and increasing productivity.
User experience is the key to success for any industry and we are no different, by leveraging new technologies we are sure that the customer experience will increase multi-fold thereby the ability of our customers to in-turn service their end customers more effectively, hence giving them an edge over their competitors. These new technologies make us as well as our customers to be more proactive in satisfying the needs of the end customer, thereby increasing customer experience and satisfaction.
We are in the process of building our skills and our expertise in serving customers for almost three decades makes us believe that we can effectively leverage on these new technologies”
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