India is the most digitally mature country: Dell's Digital Transformation Index

According to the latest Dell Technologies’ Digital Transformation Index, India is the most digitally mature country in the world. However, businesses in India still have a lot of work to do. Leaders in India are more aware of the need to prioritize digital transformation throughout their organization: 91% of the business leaders believe that digital transformation should be more widespread, compared to 78% globally. Almost half (48%) (51% globally), believe they’ll struggle to meet changing customer demands within five years.

Dell Technologies, in collaboration with Intel and Vanson Bourne, surveyed 4,600 business leaders (director to C-suite) from mid- to large-sized companies across the globe to score their organizations’ transformation efforts.

The study reveals that emerging markets are the most digitally mature, with India, Brazil and Thailand topping the global ranking. In contrast, developed markets are slipping behind: Japan, Denmark and France received the lowest digital maturity scores. What is more, emerging markets are more confident in their ability to “disrupt rather than be disrupted” (53%) compared to just 40% in developed nations.

The DT Index II, built on the first-ever DT Index, was launched in 2016. The two-year comparison highlights that there has been steady progress in India. The percentage of Digital Leaders and Digital Adopters has increased in India, whereas globally, there’s been no progress at the top and almost four in 10 (39%) businesses are still spread across the two least digitally mature groups on the benchmark (Digital Laggards and Digital Followers).

The top five barriers to digital transformation success in India:

* Data privacy and security concerns

* Regulation and legislative changes

* Lack of the right in-house skill sets and expertise

* Information overload

* Weak digital governance and structure

Forty-four per cent of business leaders in India believe that their organizations will struggle to prove they’re a trustworthy organization (global: 49%). Almost three in ten (28%) don’t trust their own organization to comply with regulations such as the EU General Data Protection Regulation (32% globally). And, 31% don’t trust their organization to protect their customer data (33% globally).

Leaders across the globe have reported common priorities and investments to aid future transformation, including an increased focus on workforce, security and IT. In India, 61% are developing in-house digital skills and talent, by teaching all employees how to code for instance, up from 26% in 2016 (Globally: Currently 46%, 27% in 2016).

Top technology investments for the next one-three years in India

1. Cybersecurity

2. Internet of Things tech

3. Multi-cloud environment

4. Artificial Intelligence

5. Compute-centric Approach

Rajesh Janey, President & Managing Director- Enterprise, Dell EMC, India, says, “Organizations in India have reached a momentous intersection where technologies and business meet together to create a new and improved digital world. I am delighted with India’s steady progress towards adopting a digital strategy. Emerging technologies will reshape the way we work and live. Being at the centre of this will deliver manifold benefits to the business. Hence, why digital transformation should be the linchpin of any organization – driving growth and success?”