HCL Technologies to help Fonterra Co-operative to modernise and manage technology infrastructure

HCL Technologies (HCL) announced a new large contract with New Zealand dairy co-operative Fonterra to modernise and manage the entire technology infrastructure Fonterra employees around the world use every day.

The multi-year partnership with HCL Technologies will consolidate Fonterra’s technology suppliers and bring together the Co-op’s IT infrastructure services under one umbrella. The technology edge services provided by HCL will enhance Fonterra’s employee experience, to navigate through their business operations.

This partnership will also extend HCL’s New Zealand presence to three offices within the country and will bring around 60 new jobs to the Waikato region, as the local support services for Fonterra employees will be based at its Hamilton Delivery centre.

Michael Horton, Executive Vice President & Country Manager, Australia & New Zealand, HCL Technologies, says “We have been supporting Fonterra for over a decade by managing its IT application support and maintenance portfolio including SAP. We are delighted to expand our partnership with Fonterra to modernize and manage the entire technology infrastructure.  This will enable us to further support both Fonterra’s business strategy as well as the agri-tech sector overall in the region.”

The partnership will reinforce HCL’s focus in supporting the local New Zealand IT ecosystem by investing in local skills and partnering with regional companies and tertiary education groups to develop the local expertise to fill these roles over the coming years.

Piers Shore, Fonterra Chief Information Officer says, “Fonterra is pleased to be able to draw on HCL’s global scale and efficiency.

Fonterra employees have said there is room for us to improve the tools and technologies we use on a daily basis at work and this partnership with HCL will allow us to make major improvements for our employees in terms of end-user experience and provide the digital foundation to our transformation initiatives.

Additionally, this partnership will enable us to improve our cyber security framework and strengthen our critical IT foundation. Through our partnership with HCL, we are consolidating our external IT suppliers and through this we expect to make significant savings relative to our existing infrastructure IT spend over the next five years.”