Enceplon's rhms saves retail company from loss

The Company

Enceplon is a leading Mumbai-based company which designs and manages remote health monitoring service for individuals, private and public companies, enterprises, education institutions, banks and retail and real estate establishments. The company is a leading player in remote health monitoring service focused on implementing and supporting seamless surveillance for its clients. In less than five years the company has grown in size, strength and stature and emerged as the most trusted service provider in this niche segment. Ever since its inception in 2015, Enceplon has been ensuring the robust health of security devices of its numerous clients that straddle many verticals.

The Problem

private retail company selling essential goods and groceries in the western suburb of Mumbai has been facing the problem of vandalism and attempted break-ins. What was a one-off incident till recently has become frequent since lockdown was imposed on March 22, 2020 due to the Corona Virus pandemic. Its staff also could not come to the retail unit as the entire city has been in lockdown Consequently, the retail outlet has to suspend its operations till the lockdown is lifted. Miscreants used the people-free roads to try to break-in although unsuccessfully. The retail company came to know of this through one of its neighbours. Having heard about the credentials of Enceplon, the retail company approached it for a solution.

Challenge

Enceplon at once sent its team of technicians to find out the problem areas and suggest an effective solution. The team visited the retail company and checked each and every system. Despite CCTV installed at many vantage points , the team came to notice that DVR had run out of its storage capacity and as a result it could not record the images captured by the CCTV.

Solution

Enceplon’s team explained the importance of remote health monitoring service in which the company has vast experience. The retail company requested Enceplon to press RHMS into service. Now Enceplon’s 24x7 Automatic RHMS captures snapshot of every camera and stores it for evidence, furnishes regular reports, alerts the retail company through mobile phones and sends timely notification.

RHMS is an open source enterprise framework with a focus on health check solutions. It is a proven telematics platform of configurable hardware, a scalable web service, and a customizable front-end. The platform seamlessly connects with a variety of equipment and helps you monitor equipment performance on a real-time basis. The platform is tailor-made and can be customized to meet specific requirements. The platform is supported by an analytics & reporting package that can help clients make use of a large amount of data that the platform generates.

Not only it eliminated the vandals and criminals from stalking the retail unit but also saved cost, times and manpower as everything is done automatically and remotely.

Appreciation

RHMS solution has provided 24x7 service to our retail establishment. We are very lucky to have Enceplon for our remote monitoring activity which saved us from huge loss. We received frequent updates and immediate alerts whenever any abnormal thing happened or when our DVR developed some problems. We are more than happy with the services of Enceplon’s RHMS. Our retail company is now a permanent client of Enceplon,” said the owner of the retail company.