Employee engagement includes the degree of commitment of employees towards the business

Piyush Somani 
Managing Director & Chairman, 
ESDS Software Solution 

Remote work – Key trends & challenges

During the lockdown in response to the COVID-19 pandemic, ESDS had taken certain interim measures. The spread of COVID-19 caused ESDS to modify its business practices (including employee travel, employee work locations, and physical participation in meetings, events, and conferences). ESDS may take further actions as required by government authorities or that we determine are in the best interests of its employees, customers, partners, and suppliers. 

All of our employees worked remotely, and ESDS Data Centers and services continued to operate.

Delivering paperless systems

Even after several decades of the advent of computers, developing a paperless workspace may prove as a challenging goal for the business. In any business, the legal requirements are typically paper-based. To go paperless, CEOs must consider and address all forms of security, accuracy, accessibility, and compliance-associated issues.

With the advancement of technology & time, modern-day paperless technologies have evolved. For such concerns, our IPAS ERP has been developed as a solution for governance and planning of budgets for a state. Our SaaS offerings also include cyber attacks prevention and detection software, loan origination platforms that provide comprehensive customer information analysis to reduce credit and operational risks for loans, tracking of loans, disbursement, recovery and documentation, end to end healthcare management systems, agricultural technology ecosystems, through which farmers are connected to stakeholders, mobile-enabled end-to-end education management system, and digitization and archival of documents software.

Strategies for business profitability

We believe that employee engagement is not just restricted to whether an employee likes his job or not. It also includes the degree of commitment of employees towards the business and success. To be engaged, an employee must be driven to work hard for a common purpose consistent with the Company's vision. Engaged employees must understand their work's objectives.

For any business to succeed and flourish, one of the indispensable factors can be understanding and knowledge on how to engage their employees. If a CEO can sense the level of passion in his organization, it is our belief that he can stay ahead of his competitors.

Every business leader needs to work to ensure that his employees work with pride and dedicate themselves to overall growth. Leaders must oversee all the aspects of why and what is driving their employees to do the work.

Future of work and workforce

The past months have been disruptive and unprecedented times. It has indeed been a challenging time. This disruption of business processes was backed by the fact that the employees couldn't be close to their workplaces.  However, in such unprecedented times, we witnessed a bright side. This was in terms of the development taking place in how enterprises are working.

As per the IT spending survey, more than 65% of India's enterprises have realized the benefits of opting for Cloud in terms of acquiring new clients, serving the existing customer base and achieving good profitability. ~81% of corporate organizations have adopted Cloud services in the wake of the pandemic, with the implementation of work from home culture.  We need to understand that the present-day digital workplace is not just restricted to hardware; it involves the amalgamation of digital, physical, and human workspaces.

We believe that empowering peers in the workplace can play a major role in boosting employees' confidence by inspiring them to succeed at their respective jobs. This sense of empowerment could be in various forms, such as - providing a sense of trust, words of encouragement, or even providing employees with constructive feedback.

A CEO must recognize and acknowledge the efforts of their employees & nurture their talent for driving the organization's overall success. Also, to improve the organization's working culture, a CEO must attempt to create an environment that gives the employees freedom and responsibility to perform their jobs as they want.